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E-commerce Sectoral Report 2020

Since its inception in India, E-Commerce has grown into a behemoth with massively growing startups, IPOs, MandAs, and huge investor actions. It has been at the epicenter of innovation and disruption in several industries, such as retail, finance, education, health, travel, hospitality and food. Taking advantage of India’s colossal internet market, E-Commerce is on the way to reach $200 billion by 2027. 

Upon surveying hundreds of Business and Talent leaders through primary survey and exhaustive conversations, we have prepared a comprehensive report to help you flourish in the constantly changing environment.



Recovery and uptick in hiring

The E-comm industry has faced many challenges in the last few years. Not only did they face a stoppage of production during the pandemic, but the sector also experienced structural headwinds. However, the sector is seeing recovery and an uptick in hiring.

Sneak Peak of Decoding Jobs Sectorial Report

E-Commerce Sector’s hiring intent: 67% Positive

India’s internet penetration is about 48% with 3/4th of the rural market yet to be tapped, hence is expected to create 12 million jobs by 2022.

top skills in demand

Increasing number of companies reaching the unicorn status in this sector has bolstered investor sentiment and many new jobs in retail and cyber-security are expected to be created.

  • Data Analyst & Scientist

  • Internet Of Things (IOT)

  • Digital & Social Media Marketing

  • Front-end Web Development

  • Soft Skills

Leaders Speak

Nirav Jagad

Chief People Officer

Some of the new roles I foresee that will be in high demand in future in our industry will be in the space of Data Analytics, Cloud Computing, Cybersecurity, UI UX Designer, Legal and Compliance and People (HR) Professionals.

Nykaa.com

Vishpala Reddy

Regional HR Director & Head, Asia Pacific

Digital technologies such as artificial intelligence (AI) and robotics are transforming the nature of work and the skills needed to thrive in today’s evolving corporate landscape. Humans and machines will increasingly work together to drive productivity.

Uber

Sunil Moorjani

Head – Human Resources

The Indian economy has off late seen the advent of an entrepreneurial mindset and outlook. Talent from more mature / evolved industries could possibly struggle to make this transition.

Quikr

Key Contributors

Faisal Nadeem Saiyed

Director - People Services, APAC

Nirav Jagad

Chief People Officer

Sunil Moorjani

Head – Human Resources

Vishpala Reddy

Regional HR Director & Head, Asia Pacific

Related Resources

E-commerce Sectoral Report 2020

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