New Delhi [India], August 6 (ANI): Despite widespread adoption of artificial intelligence (AI) in recruitment, only one in ten enterprise organisations have seen measurable improvements in hiring outcomes, highlighting a significant gap between technology investments and actual recruitment results, according to a study by AI-powered digital recruitment company Taggd.

The study found that nearly 80 per cent of organisations are using AI tools in at least one function, either directly or indirectly, across different stages of the recruitment process. However, only 10 per cent reported measurable improvements in hiring outcomes.

According to the study, the findings highlight a persistent disconnect between investments in human resource technology and the ability of organisations to achieve better hiring results, which remains a key challenge for enterprises.

The study was released during the launch of Taggd’s new AI-native recruitment delivery model powered by its agentic AI recruitment assistant, TARA.

Taggd said the new operating model combines its AI recruitment assistant with expert recruiters, known as Forward-Deployed Recruiters, to improve recruitment efficiency, reduce hiring timelines and deliver more predictable hiring outcomes.

Kiran Kumar, President, Platform, Taggd, said AI alone is not sufficient to solve complex hiring challenges.

“Data, agents, and domain put together gives an entirely different dimension in solving complex recruitment challenges, elevating our Forward-Deployed Recruiters to direct execution at a scale that simply wasn’t possible before,” Kumar said.

According to Taggd, the model is designed to combine AI with human expertise instead of relying solely on automation.

The company believes this approach can help enterprises bridge the gap between AI adoption and measurable hiring performance.

Devashish Sharma, Co-Founder and CEO of Taggd, said organisations using the platform have already witnessed improvements across several recruitment metrics.

He said the model has shown improvements in hiring speed, talent fit, real-time market intelligence and stakeholder satisfaction, while continuing to meet hiring commitments.

Sharma added that “Agentic AI architecture will also allow the company to expand its recruitment process outsourcing (RPO) services to mid-sized, high-growth businesses, enabling them to access enterprise-grade hiring capabilities.”

The study suggests that while AI adoption in recruitment has become widespread, enterprises may need to combine technology with domain expertise and human intervention to translate AI investments into measurable hiring outcomes.

The post Only 10% of enterprises see measurable hiring gains despite 80% adopting AI: Study appeared first on .

This recognition places Taggd alongside some of the most established players in the global recruitment outsourcing landscape, highlighting its growing influence and capabilities in delivering strategic hiring solutions at scale.

What the PEAK Matrix® Measures and Why It Matters

The PEAK Matrix® is Everest Group’s respected global framework that benchmarks RPO providers on two dimensions- a. Market Impact and b. Vision and Capability.

• Market Impact: This measures the impact created in the market, which is assessed through client adoption, portfolio diversity, and the value delivered.
• Vision and Capability: This measures the ability to deliver services successfully, which is evaluated via strategy, service scope, innovation, investments, and delivery footprint.

To arrive at the 2025 rankings, Everest Group applied a structured methodology involving a detailed RFI (Request for Information) process, provider interactions, and ongoing market analysis.

Taggd’s Rise: What Sets this Indian RPO Apart as a Major Contender

Being featured as a Major Contender in this global assessment underscores Taggd’s evolving strength as a recruitment partner capable of delivering both scale and specialization.

With a strong focus on digital hiring, sector-specific talent solutions, and India’s diverse talent ecosystem, Taggd has continued to invest in future-ready hiring capabilities.

Taggd’s entry into this ‘Major Contender’ category was driven by a combination of strategic vision, operational execution, and forward-thinking investments:

1. Vision and Strategy

Taggd is not just a hiring partner, it’s a talent transformation ally. The company’s roadmap is centered on solving complex hiring challenges and creating perfect candidate experiences by providing the only digital hiring platform to employers equipped with Taggd Enriched Candidate Score.

2. Portfolio Diversity

Taggd’s client base spans high-impact industries such as manufacturing, electric vehicles (EV), information technology, logistics, healthcare, etc.- demonstrating both depth and breadth in recruitment solutions.

3. Innovation and Tech Investments

By integrating proprietary digital platforms, data intelligence, and automation into its workflows, Taggd delivers faster, smarter, and highly scalable hiring solutions.

4. Delivery Excellence

Taggd’s India-first delivery model enables it to manage both high-volume and niche hiring mandates with agility, ensuring consistency, speed, and quality.

“This acknowledgment reflects the direction we’ve taken to combine AI technology, talent intelligence, and sector expertise into a unified hiring platform. It’s not just about being in the global race, it’s about creating real outcomes for employers and candidates alike.”- Devasish Sharma, Founding Member & CEO @ Taggd

Download the complete Recruitment Process Outsourcing (RPO) Services PEAK Matrix® Assessment 2025 – Global

Here’s Why this Matters to CHROs and HR Leaders

Taggd’s recognition holds particular relevance for CHROs, HR leaders, and enterprise employers seeking agile, insights-led recruitment solutions, especially in India and APAC markets. The firm’s capabilities align with evolving hiring needs:

• Digital-First Recruitment: AI-powered systems and automated workflows for faster, smarter hiring
• India-Specific Expertise: Deep understanding of regional hiring trends, volume hiring, and diversity mandates
• Business-Centric Outcomes: Recruitment aligned to business growth, skills demand, and future workforce strategy
• End-to-End Services: From campus to lateral hiring, DE&I sourcing to employer branding

What’s Next: Scaling the Future of Hiring

Taggd’s positioning as a Major Contender reinforces its trajectory as a next-generation RPO partner capable of scaling with business needs while offering tailored, tech-enabled talent solutions.

As the global hiring landscape grows more competitive, businesses are seeking partners that offer both local depth and global readiness.

This recognition from Everest Group signals that Taggd is prepared to meet that challenge.

By Taggd Editorial Team

The post Taggd- India’s Only RPO Recognised as ‘Major Contenders’ in 2025 PEAK Matrix appeared first on .

‘Taggd’ brings together Technology, Intelligence and Advisory for permanent hiring and aims to combine Data and Human Knowledge with the power to Choose the Right Talent

“Under the Taggd brand, the company will continue to deliver Recruitment Solutions across 14+ sectors with its trademark business and recruitment process expertise, wider reach and access to a robust tech stack.”

The report says that 56% of employers are likely to increase hiring, although net hiring outlook declined from previous year. Despite the gloomy outlook that is impacting Indian economy and the hiring plans of organizations in the last three quarters, Hiring will look up in 2020, according to India Skills Report 2020. While there are sectors where a muted growth would be experienced, Banking, Financial Services, Insurance and E-commerce business companies have shared a positive hiring intent for the coming year. Powered by wheebox, A Global Talent Assessment Company, India Skills Report is a joint initiative with taggd by peoplestrong, Confederation of Indian Industries, in collaboration with UNDP, AICTE and AIU. india skills report 2020 aims to provide an overview of the supply of talent and the demand from industry and brings together the readiness of our present talent pool for new-age jobs or job types and the skills that employers are today seeking in prospective employees.

Rebranding to Taggd

‘Taggd’ brings together Technology, Intelligence and Advisory for permanent hiring – Taggd aims to combine Data and Human Knowledge with the power to Choose the Right Talent GURUGRAM, India, July 15, 2019 – PeopleStrong, India’s leading HR Technology and Talent Acquisition Solutions provider today announced the launch of ‘taggd’ – an independent brand for its recruitment solutions business. With ‘taggd’, PeopleStrong’s Recruitment business will aim for a bigger share in the country’s growing recruitment market as more organizations opt for Digital Recruitment (RPO) solutions to meet the talent needs of their business. Alongside, the brand PeopleStrong will continue to operate in the Enterprise Technology space with products in the areas of HR technology, collaboration, machine learning and analytics. Speaking on the development, Devashish Sharma, Founding Member and Chief Business Officer, taggd, shared, “These are exciting times for our Recruitment business and in a market which is growing at CAGR of about 30% (highest globally), we felt that as a leading player in the space, we needed to bring in more focus to grow and innovate. This new identity will help us achieve this goal.”

Recruitment market

As per analysts’ estimates, the size of the recruitment market for permanent hiring in India is about $1.8 billion. While the Recruitment Process Outsourcing segment might not have the largest share, it is probably the fastest growing one. “In the past few years, we have seen adoption of digital recruitment solutions increase, especially in the new Internet segments too. While historically, large enterprises in traditional sectors saw a business case in RPO offering, however today, even new gen start-ups which are scaling are able to derive immense business benefits,” added Devashish. Under the Taggd brand, the company will continue to deliver Recruitment Solutions across 14+ sectors with its trademark business and recruitment process expertise, wider reach and access to a robust tech stack. The company currently owns about 15% of the market and is expecting to increase its share to 25% by 2022.

Adoption of Digital Recruitment solutions

Taggd already has marquee names like Honeywell, Wipro, Mahindra & Mahindra, Tata Motors, Oyo, Swiggy and Renault Nissan as its customers. About Taggd taggd, a PeopleStrong recruitment solutions brand, combines the power of data and human knowledge to bring advanced talent acquisition solutions that change how businesses work and deliver. With more than 13 years of experience in managing permanent recruitment for over 60,000 positions annually, PeopleStrong, the largest recruitment solutions brand from India will now be operated under the brand name Taggd. Taggd will offer comprehensive recruitment solutions across 14 industries, like technology, engineering, pharma and automotive; with roles in the frontline, lateral and executive. Over the years, we have developed business understanding, recruitment expertise, talent network access, data intelligence and access to a robust tech stack to deliver business gains. Some of our leading enterprise customers include Wipro, Honeywell, Mahindra & Mahindra, Tata Motors, Renault Nissan, Oyo, Swiggy amongst other national and multi-national brands. Nelson Hall, one of the leading global analyst firms has rated us amongst leaders in the RPO NEAT Matrix.

The post PeopleStrong rebrands its recruitment business as taggd appeared first on .